Workforce optimization in Customer care

Workforce optimization in Customer care

Before heading forth, we need to understand what workforce optimization actually is. Workforce optimization...

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Best way to manage call centers

Best way to manage call centers

What is call center management? Now a call center is a bustling working place...

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How To Manage After- Hours Calls More Effectively

How To Manage After- Hours Calls More Effectively

We have long heard and known the words, missing a call means missing out...

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How to recruit talents for your organisation?

Organizations are dead-set on discovering young and budding talents with the flair of marketing...

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Common mistakes that our telecallers make

Your telecallers are one of your company's major representatives and cast forth your brand...

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Best practices for cold calling script for improved sales

When running a business, we are no strangers to cold calling and how much...

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Voxbay invites you to join us yet again

It has been quite a while since we heard from you. Yet you always...

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Mistakes to Avoid While Handling Customer Calls

Customers are considered as the backbone of every business. Providing an attentive and memorable...

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