Design a Perfect IVR

Call Center, IVR, PBX

Interactive Voice Response, in short, we call IVR solutions aids a business to boost their customer service experience by allowing the callers to choose their desired department or person to talk. Today, most of the businesses using IVR solutions to automate their customer service delivery and cut the cost...

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Brand Building with Cloud Telephony

Cloud

The heart of every dynamic economy is business. India is an ideal hub for startups and is all set to dominate the world in every marketplace. Companies are enforced to make continuous struggles to stay afloat. Our traditional term ‘Marketing’ changed its name to ‘Branding’ now. Branding is an...

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How to Deliver an Excellent Business Communication.?

PBX, Voxbay

Calls are Important for every business. Proper communication is an unavoidable factor too. Some Market surveys nailed that, 50% of consumers have made the choice to switch to a different brand due to bad customer service. Sometimes, the customers who are unhappy with a brand will just leave without...

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