How to delete a call report

How to delete a call report

Call reports are authentic reports from service provider. So you won’t be able to...

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How to check ticket

How to check ticket

Click the report menu on the portal. There is an option for ticket

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How to create a ticket.

How to create a ticket.

We can enable the ticket for an agent while creating that agent.

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What is a ticket

What is a ticket

Ticket is a special feature. We can save the summary and status of a...

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How to check Agent activities

How to check Agent activities

Click the report menu on the portal. There is an option for Agent activities.

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How to check missed calls

How to check missed calls

Click the report menu on the portal. There is an option for missed call...

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How to check outgoing call report

How to check outgoing call report

Click the report menu on the portal. There is an option for outbound call...

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How to check incoming call report

How to check incoming call report

Click the report menu on the portal. There is an option for inbound call...

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How to check monthly call report

How to check monthly call report

There is a filter option at the top of the inbound and outbound reports....

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How to remove call report

How to remove call report

We can’t remove a call report.

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How to check calls call record file

How to check calls call record file

Check the audio file, in both inbound and outbound report

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   How to barge a call

   How to barge a call

Click to the live calls on the report. First call to 04847122777 Enter the...

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