Calls are connected to the agents in the order specified in the queue. All...
Learn MoreCalls are connected to the agents in the order specified in the queue.If a...
Learn MoreRing all RR memory Sequential Random Least resent Fewest calls
Learn MoreWhile creating the queue. We can set the ring type of that queue
Learn MoreThere is an edit option in the right side.Click the edit optionRemove the agentSave...
Learn MoreClick to the “queues” on portalClick to” create queue”Enter queue nameAdd membersSet ring strategiesSave.
Learn MoreCall queue are only designed to use the soft phone not with mobile phones....
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