Total calls means total incoming and outgoing calls. Connected calls are the calls that...
Learn MoreAll the calls that hit into IVR is answered calls. Connected calls are the...
Learn MoreTotal calls means sum of incoming and outgoing calls. Answered call means Total answered...
Learn MoreMissed call status will be displayed on the dashboard on the Missed call tile....
Learn MoreLive calls status will be displayed on the dashboard on live calls Tile. Also...
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