What is caller Id of an agent

What is caller Id of an agent

It is the virtual numbers provided from VOXBAY solutions. You can choose a caller...

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How to add phone number for an agent.

How to add phone number for an agent.

While creating an agent there is an option for the field Enable forward, add...

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    How to change password of an agent

    How to change password of an agent

Click to the edit button on the right side of the window and enter...

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How to check user id of an agent

How to check user id of an agent

User ID can be seen on the agent window in the web login column.

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How to identify agent extension number.

How to identify agent extension number.

Extension number can be seen on the agent window on Ext number column.

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How to edit agent

How to edit agent

There is an edit button to the right side of the agent. Click on...

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How to delete agent

How to delete agent

There is a cross mark icon to the right side of agent. Click the...

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How to add new agent?

How to add new agent?

Click to the Agent Tab in Portal. A new window will open. Click to...

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