Cloud telephony in schools

As the new academic year admissions are around the corner, schools are gearing up for the busiest month of the year. The print media and online channels are flooded with advertisements of educational institutions in order to get the seats filled. As per the calls, these loaded advertisements bring in a load of incoming call volumes too and obviously it hinders the normal functioning of usual school stuff. And we understand your plight that schools are in no position to afford  such heavy volumes of incoming calls, queries, enquiries,mails etc that disturb your monotony. And sometimes you might even miss out on pretty potential ones in the chaos to get it all under control.

Educational institutions are rich in their infrastructure but their online infrastructure could be really deceptive and not as amazing as the institution itself. Due to the large call volume, more staffing is required to attend the calls, but managing the calls is still very much questionable. An inefficient tracking of follow ups and missed calls will end up in missing out on admissions too. These common issues can be rectified by using Voxbay, an efficient call management solution which includes:

Virtual number as Unique Number

A Virtual number will allow the institutions to publish a common unique number everywhere on their online and offline presence, it will be their go to number. This will reduce the confusing chances of splitting calls to different numbers and a single number ensures a perfect brand identity too.

IVR for Connecting directly

IVR  allows the callers to reach the right department. For an educational institution, every caller might have different requirements such as to connect to the admission desk, Staff desk, accounts desk, management desk, or any other, and having an IVR can redirect them to the appropriate departments as per their needs.

Click-to-Call with Ease

Click-to-call is the best and suggested method to convert visitors to your website into leads and clients. When the customer sees your number on an online ad, your website, or even on social media, all they have to do is just click on the click to call enabled button and they will get a call back soon.

Outcome

  • The admission team will have the confidence to address all the incoming queries and can easily emphasize on the admission process.
  •  A virtual number makes communication easier.
  • Call monitoring and tracking feature empowers the school to measure drop calls, conversions, and assess the admissions funnel.
  • An IVR brings in a professional image for your Institution.

At last but not the least, an IVR with the aid of cloud telephony is the best tool to fill out your admission seats. So don’t just think twice on implementing Voxbay cloud Communication platform coz all you need to do is follow a simple and hassle free process and that’s it. Get your seats covered with admissions!!!

Are you interested in implementing a cloud telephony solution to your institution calls.? Talk to one of our Experts now: 9946869229

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