Emerging Cloud Telephony in the Business World

Our world is evolving each day and as we are living in an era of Cloud Telephony, this flourishing cloud stream extends over to our telephonic communications as well.

Exactly what is cloud telephony ?

While we hear the term cloud telephony, it seems complicated but actually, it’s quite simple and easy once you make an effort to understand. It’s a method of delivering our telephonic applications to our business that are on the cloud. Our traditional business phone system is time-consuming and expensive and it’s not completely reliable. Due to these limitations, it’s enough reason to consider the supremacy of cloud telephony in the business world.

Through the medium of this blog, Voxbay solutions which is the best cloud telephony platform in India seems to explain how the concept of cloud telephony works, as well as why it’s such a game-changing solution for enterprise communications.

Whether you’re hoping to cut down costs or communicate more effectively with your customers, cloud telephony is the solution you’ve been waiting for.

Cloud Telephony – What is it?

The term cloud and cloud telephony have been around for around half a decade. But the term PBX, which is Private Branch Exchange, is a little bit familiar for the enterprises across the globe. Frankly, our newborn cloud telephony was seen as a way to replace this traditional PBX that is common, especially for call centers. Let us break it down for you, what is cloud telephony?

 Rather than maintaining a phone system software through your server (PBX) that’s in your office, you pay on a subscription basis for a virtual solution that does just the same, if not better. When one of your clients or anyone calls your business, it is routed through a simple internet connection. Expensive and complicated hardware or ongoing maintenance is not Required for this simple system. It’s completely virtual. The processes such as logging, monitoring, operations and analyzing also take place virtually. It leads to a file system which is running without challenges and without any security problems or errors.

Let us take a deep look at how cloud telephony is used in the Business world.

How does Cloud Telephony work for a business?

Why switch up to cloud telephony.?

The main thing that we are considering while we looking for a solution is its cost. The highlighting feature of our cloud telephony is its cost savings. Many businesses reported that switching to the cloud platform saved 60% of the cost on their business calls. While in the case of international calls, reports are about striking big savings. Also, there are no hassles concerning number, volume of calls, or overall usage. Simply, Cloud telephony services usually charge less per minute compared to traditional landline systems.

Subscription plan of cloud telephony is like a pay-as-you-go strategy. You don’t have to pay for the services which you don’t actually need to use. The super-next perk of cloud telephony is its flexibility in geographic regions. According to today’s business strategies, team members are no longer to be located in the same office space, but it doesn’t have to mean a compromise in their call quality and productivity. Yes, you no need to stay at your desk to answer calls only. Because you can pick up the phone anywhere you have an internet connection, the world is your workspace. Work from home, hire full-time remote employees or travel while you work without worrying about your phone service.

And finally, the most required feature, reliability. Cloud telephony is highly reliable. All of the components for the service aren’t stored in the same local server. This means you’re less likely to experience any service downtime or disruptions while on calls. It’s simply safer, more secure, and better equipped for this digital Era.

Switch to Cloud Revolution

If you’re not already making the switch, now is the best time. You’ll save money, time, and you could undoubtedly enjoy peace of mind. By 2020, 90% of businesses are expected to be on the cloud. If you’re not including your business in that number, you’re at the risk of being left out in your industry. It’s time to welcome a new era of flexible, scalable workplaces.

Give yourself and your organization the freedom to conduct better calls in a hassle free manner.

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