How Cloud Solutions Helps in Work from Home during COVID – 19

Voxbay

The coronavirus/COVID-19 outbreak is a human tragedy, affecting hundreds of thousands of people. It is also having a growing impact on the global economy. Businesses across the globe have no alternative but to adopt the remote working model or work from the home strategy. These kinds of measures are...

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How to set a Flawless IVR for your Business?

Voxbay

IVR System is most common nowadays for better business communications. As a company who keeps customer experience at the utmost priority, it is unavoidable for you to constantly enhance your Business IVR’s performance. A customer-friendly brand can’t ignore customer complaints. If it will be avoided it is the biggest...

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Call Tracking Feature for Effective Marketing Analysis

PBX, Voxbay

Today, businesses are looking for tools that can generate better value for the end-users. Call tracking is a necessary part of business communication and many businesses have not given it a serious thought about what exactly call tracking means. There are many advancements that it brings to business communication....

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Voice Broadcasting for Lead Generation

Cloud, Voice Broadcasting, Voxbay

Cold calling is a frustrating process sometimes. Almost all the cold calling attempts end up without generating a meaningful result for a business. While using the method Bulk SMS (Text message), it will reach a large audience at a lower cost, but there is a higher chance to get...

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Why Business Calls Important?

Cloud, PBX, Voxbay

Using the right tools for your business will bring a major impact in every phase of it. Almost everything in our world is turning into digital, and the ability to order products and services and communicate with businesses quickly is also important. Even if a business is a small...

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Cloud Telephony Solutions for Educational Institutions

Cloud, Voxbay

Education Industry in this century has transformed promptly, like never before. if you are in the business of providing education for students, every student is your customer and very often, it’s their word-of-mouth references that garner even more students for your academy. There are over 1.6 million schools and...

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Future of Cloud Telephony

Call Center, Cloud, Voxbay

When an entrepreneur decided to open a new Firm, the first thing he did was to publish a web page with a single piece of information on it. That is their business phone number. Whether you are a start-up, medium or a big multinational company, there is one next-gen...

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What is a STICKY AGENT.?

Cloud, Voxbay

Trust is very important in every Business. Precisely, People frames trust over time, after numerous interactions with the same person. In the case of customer interactions over phone calls are also the same. There is a Technical term such as “Sticky Agent” that connects the caller to the same...

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Smart Communication for Automobile Industry

Cloud, Voxbay

India’s Automobile Market is one of the biggest in the world. Around 9% of our Country’s GDP is generating from our own Automobile Industry. This tremendous growth is satisfying but, it is daunting that to know the communication strategies used by these automobile companies are still traditional. There is...

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How to Deliver an Excellent Business Communication.?

PBX, Voxbay

Calls are Important for every business. Proper communication is an unavoidable factor too. Some Market surveys nailed that, 50% of consumers have made the choice to switch to a different brand due to bad customer service. Sometimes, the customers who are unhappy with a brand will just leave without...

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