It’s been 7 years… Getting Set to Celebrate Our 7th Anniversary!

Bulk SMS, Call Center, Cloud, IVR, PBX, Toll Free Number, Voice Broadcasting, Voxbay

We are elated to announce that Voxbay Solutions is completing 7 years of its glorious journey. Every small step has been worth celebrating. We thank our clients, employees, and all others for their contributions to our continued success. The notion of starting a business that would transition business owners...

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Why Restaurants are Moving to Cloud Telephony?

Cloud, PBX, Voxbay

The food industry has undergone a lot of changes nowadays. These businesses had to get back on their feet to recover losses. Even in these hard times, the food industry has shown much flexibility and bounced back stronger. The food and beverages industry welcomed a shift from traditional to...

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How IVR Solutions helps in Ticketing Systems

IVR, Voxbay

Customer satisfaction is the most important thing in a business and you can never afford to overlook it. A good customer service team empowers a firm with high retention rates and gives many competitive advantages also. When a business grows gradually, then the number of customers calling you for...

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How Cloud helps Dine-in and Delivery Restaurants

Cloud, Voxbay

Restaurants and hotels are an integral part of our community and social lives. They enhance a way for the community to connect and come together. The restaurant industry has been hit hard by COVID-19, and there is a real danger that a significant number of local food providers will...

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Enhance your Customer Support Quality by these Tips

Cloud, Voxbay

Quality customer service is the establishment of any business that needs to be effective. Customers are the center of every business and should consistently be your top priority. So it’s significant to focus on giving great customer service. If you need to boost your customer support and subsequently improve...

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5 common mistakes to avoid when implementing an IVR

Voxbay

Interactive voice response (IVR) is a viable method to maximize call center productivity and improve customer satisfaction. However, an IVR system can also be harmful for your organization if it is not well-designed. A badly designed IVR can cause confusion among the clients, leading to dissatisfaction and customer attrition....

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More startups are Opting Cloud Telephony in 2020

Voxbay

The number of startups in our country is increasing gradually every year. This rising results in, around 5-6 startups are popping in our country every single day. This makes a severe increase in competition and all entrepreneurs need to accept new strategies to survive in the market. Spreading brand...

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All about Outbound Calling

Voxbay

Outbound calling still remains vital for businesses worldwide. according to some market surveys, 92% of sales conversions are happening over the phone. It’s a true fact that outbound calling has long been a tactic for many successful organizations. Such calls, also known as cold calls are typically used for...

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Call management for Recruitment Sector

Voxbay

The recruitment sector is an evergreen stream in our market. It’s because of the requirement of candidates for certain businesses even if it is small, medium, or big. Job recruitment agencies have two phases or points in their working scheme. One is Job seekers and the other is Companies...

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Can I use my Personal Number as Virtual Number?

Voxbay

First of all, let us break this myth once and for all. Many people might think that opting for a new number of services would lead to a loss of callers and hence their revenue also. It is normal that we thinking, unavailability in a certain number will lead...

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