What is a STICKY AGENT.?

Cloud, Voxbay

Trust is very important in every Business. Precisely, People frames trust over time, after numerous interactions with the same person. In the case of customer interactions over phone calls are also the same. There is a Technical term such as “Sticky Agent” that connects the caller to the same...

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Smart Communication for Automobile Industry

Cloud, Voxbay

India’s Automobile Market is one of the biggest in the world. Around 9% of our Country’s GDP is generating from our own Automobile Industry. This tremendous growth is satisfying but, it is daunting that to know the communication strategies used by these automobile companies are still traditional. There is...

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How to Deliver an Excellent Business Communication.?

PBX, Voxbay

Calls are Important for every business. Proper communication is an unavoidable factor too. Some Market surveys nailed that, 50% of consumers have made the choice to switch to a different brand due to bad customer service. Sometimes, the customers who are unhappy with a brand will just leave without...

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How Different Businesses Using Missed Call Service?

Voxbay

Our India has a Vast potential for missed call service today and its capability is only expected to grow with time. With all the phones and smartphones being used all around by such a large section of people, it’s delightful that missed call service is a huge blow in...

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Why Your Business Needs Call CRM?

Voxbay

Nowadays, customers are closely gauging the service quality as well before associating with a company. By that fact, it revealed that four out of five customers say that, they had spent more money with a company because of the pleasant and positive customer experience. This means customers are happy...

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Boosts your Customer Experience with Click to Call

Voxbay

Click to call service is used to eliminate desperateness and Long call waiting faced by customers by enforcing a seamless communication channel. A business website is everything for a company to stay online. After going through the website, a customer really wishes to know more about the products and...

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Let’s Talk about Live Call Barging

Voxbay

Simply, Live call barging is a call center software feature that allows you to hear live calls without your caller and Agent silently. Hence, this process is also called as “Silent call Monitoring”. It’s a Round the Clock Agent Supervision without being on the floor. This call center feature...

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How to Choose your Best Missed Call Service Provider

Voxbay

Being the pioneer and leading brand, Voxbay Solutions provides the best-missed call services in India. What are these Missed call services? As a Start, we can say that Leads are the backbone of every Business. So, Lead generation is essential for them and if it is cost-effective then it’s...

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Choose Best Virtual Number Solutions In India

Voxbay

Virtual Number Solution that provides moderate choice to associate with your different customers to assemble their needs and to keep informed them about any significant change or adjustment in the administrations which positively affects them and solutions empower you to offer your organizations a local presence for their help...

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Best Small Business Contact Management Software In India

Voxbay

Small business contact management software helps you to visualize and track sales performance metrics through customer relationship profiles. These profiles help distinguish prospects at every stage of the funnel while building a pipeline and helping your client base grow with your business. Tracking outreach and booking progress also help your...

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