Cloud Telephony Helping Government to fight COVID-19

Voxbay

2020 is a year that has brought the world to a standstill and so, it is unforgettable in many aspects. Lockdowns were initiated everywhere and offices, malls, theatres, churches, temples, hotels, and nearly every public place shut down. It is evident that COVID-19 has had personal as well as...

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Our Pride Project: Kerala Vyokshema Call center – A toll free number for Elderly

Voxbay

Helpline for Senior Citizens Launched – Help is just a call away Old age is a sensitive phase. elderly people need care and comfort to lead a healthy life without worries and anxiety. Caring for our elders can be extremely rewarding and fulfilling too. Many senior citizens residing here...

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Empower Your Business with a Virtual Number

Voxbay

Performance Tracking is an integral part of any marketing campaign. To know whether the campaign is working or not unless you know where you are getting the calls from and if they are genuine leads. Call tracking is a much better method to analyze the quality of leads. Integrating...

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How an IVR System Empower Health Industry during Covid-19 Pandemic?

Cloud, IVR, Voxbay

The health industry across the globe is struggling to keep pace with the corona outbreak and its consequences. An increase in the number of patients also makes many barriers now. Allowing remote diagnosis and treatment for non-critical patients is an effective remedy to handle this situation. During these COVID...

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Agent Assessment through Call Recording

Cloud, Voxbay

Employees are the spine of your business. They are playing an important role in the development and maintenance of your company and your customer loyalty. When a caller/consumer connects to your organization, their first point of contact is your agent or customer service representatives. So, a constant agent assessment...

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Missed Call Solution for effective Lead Generation

Voxbay

The Year 2020 is a competitive landscape and businesses are struggling now to survive due to the global pandemic coronavirus. But survival is essential. Getting more leads is the only way to make your business survive and thrive in these tough times. There is a large number of competitors...

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Don’t Quarantine Your Business during Covid-19

Cloud, Voxbay

Now COVID-19 is declared a global pandemic by the World Health Organization (WHO) and it also transforms people’s lifestyles globally. The whole world enforced to lockdown for many months for social distancing purposes. The existing situation does not allow companies to work their employees within an office workspace. So,...

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Protect your Business Data while working from home

Cloud, PBX, Voxbay

Business data is essential for every company, whether it is big or small. it helps to make strategic decisions of an organization. Companies require big storage and a reliable connection to drive an efficient business communication. Upgrading technologies has allowed the companies to move to the cloud to ensure...

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Smart Voice – A Smart Move

Cloud, Voxbay

Smart communication is the new normal now. Everything is being smart in this era and the world is going towards a fully automated version. Here, Voxbay brings an Automated Interactive Voice Response System to communicate smartly! Simply, Smart voice is the Next-generation call management system on cloud. Smart Voice...

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Handling Business Calls During Work from Home – All Questions Answered

Cloud, Voxbay

The COVID situation has brought us to move on to the remote operating model. Opting for cloud telephony solutions is the remedy to resolve the entire challenges in remote working, including this one. there is remote working civility that your employees have to follow while handling business calls. Describe...

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