Call management for Tourism sector

Cloud

How hard will the coronavirus hit the travel industry? during this pandemic, few industries have fallen as far and as fast as tourism. But still, they are trying to survive their most. Technology can able to help them during this. Belonging to the tourism niche, many travel customer queries...

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How an IVR System Empower Health Industry during Covid-19 Pandemic?

Cloud, IVR, Voxbay

The health industry across the globe is struggling to keep pace with the corona outbreak and its consequences. An increase in the number of patients also makes many barriers now. Allowing remote diagnosis and treatment for non-critical patients is an effective remedy to handle this situation. During these COVID...

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Agent Assessment through Call Recording

Cloud, Voxbay

Employees are the spine of your business. They are playing an important role in the development and maintenance of your company and your customer loyalty. When a caller/consumer connects to your organization, their first point of contact is your agent or customer service representatives. So, a constant agent assessment...

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Don’t Quarantine Your Business during Covid-19

Cloud, Voxbay

Now COVID-19 is declared a global pandemic by the World Health Organization (WHO) and it also transforms people’s lifestyles globally. The whole world enforced to lockdown for many months for social distancing purposes. The existing situation does not allow companies to work their employees within an office workspace. So,...

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Protect your Business Data while working from home

Cloud, PBX, Voxbay

Business data is essential for every company, whether it is big or small. it helps to make strategic decisions of an organization. Companies require big storage and a reliable connection to drive an efficient business communication. Upgrading technologies has allowed the companies to move to the cloud to ensure...

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Smart Voice – A Smart Move

Cloud, Voxbay

Smart communication is the new normal now. Everything is being smart in this era and the world is going towards a fully automated version. Here, Voxbay brings an Automated Interactive Voice Response System to communicate smartly! Simply, Smart voice is the Next-generation call management system on cloud. Smart Voice...

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Handling Business Calls During Work from Home – All Questions Answered

Cloud, Voxbay

The COVID situation has brought us to move on to the remote operating model. Opting for cloud telephony solutions is the remedy to resolve the entire challenges in remote working, including this one. there is remote working civility that your employees have to follow while handling business calls. Describe...

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Impacts of COVID-19 on Cloud Telephony Market

Cloud

COVID-19 has shown us that all those boring discussions of business continuity were actually very critical conversations. The global outbreak has led to discontinuity and chaos. The pandemic created troubles in the lives of people, but it has also disrupted the functioning of businesses to a large extent. Telecom...

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Virtual Number & OTP Verification

Cloud, Voxbay

In this Tech Era, companies must learn to focus their energies on creative and productive outcomes. A seamless option for this is by opting for cloud communication services for your business. Cloud telephony is abundantly scalable and there’s no need for hardware requirements. All you need for implementing a...

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Voice Broadcasting for Lead Generation

Cloud, Voice Broadcasting, Voxbay

Cold calling is a frustrating process sometimes. Almost all the cold calling attempts end up without generating a meaningful result for a business. While using the method Bulk SMS (Text message), it will reach a large audience at a lower cost, but there is a higher chance to get...

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