How Cloud helps Dine-in and Delivery Restaurants

Cloud, Voxbay

Restaurants and hotels are an integral part of our community and social lives. They enhance a way for the community to connect and come together. The restaurant industry has been hit hard by COVID-19, and there is a real danger that a significant number of local food providers will...

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Enhance your Customer Support Quality by these Tips

Cloud, Voxbay

Quality customer service is the establishment of any business that needs to be effective. Customers are the center of every business and should consistently be your top priority. So it’s significant to focus on giving great customer service. If you need to boost your customer support and subsequently improve...

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Best customer service from your business IVR

Cloud, IVR

IVR systems are typically simple, adaptable, and easy to utilize. The IVR dashboard contains various gadgets that permit businesses to customize their IVR stream according to the most popular choices as observed by customers. When any customer approaches your business phone number, the IVR system welcomes them with a...

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Cloud for Schools

Cloud, IVR, PBX

When new academic year admissions are around the corner, schools gear up for the busiest month of the year. Educational institutions put out advertisements in print media and online channels for fulfilling their total seats. On these days, calls come in and the school is swamped with phone calls,...

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Things to remember before Investing in an IVR Service

Cloud, IVR

Today, IVR takes care of the first level of communication that takes place with customers. it plays an important role in the first impression that is left on the callers. Now, every industry is using this IVR system to professionalize their business communication. We’ve all at some point in...

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Cloud Telephony for News Channels

Cloud

News and media are one of the leading businesses today and the role of news channels is the most important when it comes to connecting the common man to the current society and government. The exact purpose of our news channels is to keep update people about significant events...

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Call management for Tourism sector

Cloud

How hard will the coronavirus hit the travel industry? during this pandemic, few industries have fallen as far and as fast as tourism. But still, they are trying to survive their most. Technology can able to help them during this. Belonging to the tourism niche, many travel customer queries...

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How an IVR System Empower Health Industry during Covid-19 Pandemic?

Cloud, IVR, Voxbay

The health industry across the globe is struggling to keep pace with the corona outbreak and its consequences. An increase in the number of patients also makes many barriers now. Allowing remote diagnosis and treatment for non-critical patients is an effective remedy to handle this situation. During these COVID...

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Agent Assessment through Call Recording

Cloud, Voxbay

Employees are the spine of your business. They are playing an important role in the development and maintenance of your company and your customer loyalty. When a caller/consumer connects to your organization, their first point of contact is your agent or customer service representatives. So, a constant agent assessment...

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Don’t Quarantine Your Business during Covid-19

Cloud, Voxbay

Now COVID-19 is declared a global pandemic by the World Health Organization (WHO) and it also transforms people’s lifestyles globally. The whole world enforced to lockdown for many months for social distancing purposes. The existing situation does not allow companies to work their employees within an office workspace. So,...

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