Mistakes to Avoid While Handling Customer Calls

Call Center

Customers are considered as the backbone of every business. Providing a Cared and memorable customer experience is critical for the growth and success of businesses. Better Dealing with clients or customers is not a simple thing. Customers will be happy only when we fulfill their requirements at its best....

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Super Receptionist – To Improve Productivity

PBX

Voxbay Solutions, Leading PBX Solutions providers of India. There are many other PBX companies in India providing call handling solutions like Super Receptionist from Knowlarity. By Using this Super Receptionist or Smart Voice solution, People who handles businesses calls can able to view full call records on their mobile...

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What is a DID Number? Why India DID Number?

PBX

Generally, DID Number (Direct Inward Dialing) or a Virtual Number is a local telephone number in a selected country or city. DID allows you to add extra toll free or local numbers to your account. These DID can then be attached to specific extensions. Voxbay provides the best Indian...

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Advantages of IVR Solutions in Business

IVR

IVR (Interactive Voice Response) is basically the technology that enables peoples to interact with a system which is automated through the keypad of their phones. This technology enhances a best responsive and interactive System for a hassle-free relationship between a business and its customer. Many companies now using IVR...

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