Future of Cloud Telephony

Call Center, Cloud, Voxbay

When an entrepreneur decided to open a new Firm, the first thing he did was to publish a web page with a single piece of information on it. That is their business phone number. Whether you are a start-up, medium or a big multinational company, there is one next-gen...

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What is a STICKY AGENT.?

Cloud, Voxbay

Trust is very important in every Business. Precisely, People frames trust over time, after numerous interactions with the same person. In the case of customer interactions over phone calls are also the same. There is a Technical term such as “Sticky Agent” that connects the caller to the same...

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Toll Free Numbers for Tours & Travel Companies

Toll Free Number

There are few things in life that can have a major impact on your overall wellbeing and traveling is one of them. Everyone likes to travel the world. According to some studies, The Tourism sector of India grew over by 30% in the six months from April-September, compared to...

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Design a Perfect IVR

Call Center, IVR, PBX

Interactive Voice Response, in short, we call IVR solutions aids a business to boost their customer service experience by allowing the callers to choose their desired department or person to talk. Today, most of the businesses using IVR solutions to automate their customer service delivery and cut the cost...

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Smart Communication for Automobile Industry

Cloud, Voxbay

India’s Automobile Market is one of the biggest in the world. Around 9% of our Country’s GDP is generating from our own Automobile Industry. This tremendous growth is satisfying but, it is daunting that to know the communication strategies used by these automobile companies are still traditional. There is...

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Brand Building with Cloud Telephony

Cloud

The heart of every dynamic economy is business. India is an ideal hub for startups and is all set to dominate the world in every marketplace. Companies are enforced to make continuous struggles to stay afloat. Our traditional term ‘Marketing’ changed its name to ‘Branding’ now. Branding is an...

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How to Deliver an Excellent Business Communication.?

PBX, Voxbay

Calls are Important for every business. Proper communication is an unavoidable factor too. Some Market surveys nailed that, 50% of consumers have made the choice to switch to a different brand due to bad customer service. Sometimes, the customers who are unhappy with a brand will just leave without...

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Move your Business to Cloud Telephony

Cloud, PBX

Communication is the nerve of every business. the overall well-being of every business operation is decided by the technology they choose for business communication. The communication between agents and clients or the business owner has to be steady and result oriented. For implementing such a smooth communication system, the...

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How Different Businesses Using Missed Call Service?

Voxbay

Our India has a Vast potential for missed call service today and its capability is only expected to grow with time. With all the phones and smartphones being used all around by such a large section of people, it’s delightful that missed call service is a huge blow in...

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Why Your Business Needs Call CRM?

Voxbay

Nowadays, customers are closely gauging the service quality as well before associating with a company. By that fact, it revealed that four out of five customers say that, they had spent more money with a company because of the pleasant and positive customer experience. This means customers are happy...

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