Things to remember before Investing in an IVR Service

Cloud, IVR

Today, IVR takes care of the first level of communication that takes place with customers. it plays an important role in the first impression that is left on the callers. Now, every industry is using this IVR system to professionalize their business communication. We’ve all at some point in...

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Cloud Telephony for News Channels

Cloud

News and media are one of the leading businesses today and the role of news channels is the most important when it comes to connecting the common man to the current society and government. The exact purpose of our news channels is to keep update people about significant events...

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More startups are Opting Cloud Telephony in 2020

Voxbay

The number of startups in our country is increasing gradually every year. This rising results in, around 5-6 startups are popping in our country every single day. This makes a severe increase in competition and all entrepreneurs need to accept new strategies to survive in the market. Spreading brand...

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All about Outbound Calling

Voxbay

Outbound calling still remains vital for businesses worldwide. according to some market surveys, 92% of sales conversions are happening over the phone. It’s a true fact that outbound calling has long been a tactic for many successful organizations. Such calls, also known as cold calls are typically used for...

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Call management for Recruitment Sector

Voxbay

The recruitment sector is an evergreen stream in our market. It’s because of the requirement of candidates for certain businesses even if it is small, medium, or big. Job recruitment agencies have two phases or points in their working scheme. One is Job seekers and the other is Companies...

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Can I use my Personal Number as Virtual Number?

Voxbay

First of all, let us break this myth once and for all. Many people might think that opting for a new number of services would lead to a loss of callers and hence their revenue also. It is normal that we thinking, unavailability in a certain number will lead...

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Call Masking – for Greater User Security

Voxbay

Author: Shaheer Pambra | Technical Evangelist  Masked calling is a tool used in the online sector to guarantee private telephone numbers for buyers and sellers. For each meeting, it utilizes a fleeting telephone number, enabling them to transmit flawlessly within a predefined timeframe. The numbers are reused and reassigned...

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Call management for Tourism sector

Cloud

How hard will the coronavirus hit the travel industry? during this pandemic, few industries have fallen as far and as fast as tourism. But still, they are trying to survive their most. Technology can able to help them during this. Belonging to the tourism niche, many travel customer queries...

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Cloud Telephony Helping Government to fight COVID-19

Voxbay

2020 is a year that has brought the world to a standstill and so, it is unforgettable in many aspects. Lockdowns were initiated everywhere and offices, malls, theatres, churches, temples, hotels, and nearly every public place shut down. It is evident that COVID-19 has had personal as well as...

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Our Pride Project: Kerala Vyokshema Call center – A toll free number for Elderly

Voxbay

Helpline for Senior Citizens Launched – Help is just a call away Old age is a sensitive phase. elderly people need care and comfort to lead a healthy life without worries and anxiety. Caring for our elders can be extremely rewarding and fulfilling too. Many senior citizens residing here...

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