Workforce optimization in Customer care

Workforce optimization in Customer care

Before heading forth, we need to understand what workforce optimization actually is. Workforce optimization...

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Best way to manage call centers

Best way to manage call centers

What is call center management? Now a call center is a bustling working place...

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How To Manage After- Hours Calls More Effectively

How To Manage After- Hours Calls More Effectively

We have long heard and known the words, missing a call means missing out...

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Best marketing strategies in the present era

Best marketing strategies in the present era

Strategies are part and parcel of making a profit from the business. But identifying...

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How to recruit talents for your organisation?

How to recruit talents for your organisation?

Voxbay is the best call centre solution in Kerala.

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Perfect Business Call Management Solution

We all know the importance of communications in enterprises and of course the need...

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How to recruit talents for your organisation?

Organizations are dead-set on discovering young and budding talents with the flair of marketing...

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Common mistakes that our telecallers make

Your telecallers are one of your company's major representatives and cast forth your brand...

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Best practices for cold calling script for improved sales

When running a business, we are no strangers to cold calling and how much...

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What are the different types of Outbound dialers?

What are the different types of Outbound dialers?

An outbound dialer is a software or a cloud-based application that allows your contact...

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Celebrating Azadi Ka Amrit Mahotsav

Celebrating Azadi Ka Amrit Mahotsav

As India celebrates its 75th anniversary of Independence, we at Voxbay Solutions would love...

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How to set a Flawless IVR for your Business?

How to set a Flawless IVR for your Business?

IVR is pretty much a common service nowadays for enhanced business communications. A company...

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